Privacy Policy.
How we collect, use and protect the personal information you share with us.
Information we gather
When you visit waikikiaquarium.org, we collect basic information your browser automatically sends, including your IP address, browser type, the pages you view, and the date and time of your visit. We use this aggregated data to improve the site and our programs.
When you purchase tickets, become a member, donate, register for an event, or contact us, we collect the information you provide — typically your name, email, phone number, mailing address, and (for purchases) payment details.
Why we collect this information
- Process tickets, memberships, donations and event registrations.
- Respond to your questions and inquiries.
- Send you Aquarium news, event announcements and conservation updates — only if you opt in.
- Improve our website, exhibits and educational programs through aggregate analytics.
- Comply with applicable laws and University of Hawaiʻi reporting requirements.
Who we share it with
We do not sell, rent or trade your personal information. We share it only with trusted service providers (e.g. payment processors, email platforms) who help us operate, and only as needed to provide the service you requested. We may also disclose information when required by law.
Access, opt-out & contact
You can opt out of marketing emails at any time by clicking the unsubscribe link in any of our messages. You can request access to, correction of, or deletion of your personal information by contacting us.
Questions about this policy? Email info@waikikiaquarium.org.